Get MORE out of your REAL HR experience!

Start your learning exploration a day early with this highly interactive, focused pre-conference workshop. This session is a great way to stay ahead of the curve by gaining access to information you won’t find anywhere else. Plus, you’ll earn while you learn. All pre-conference workshop attendees will earn an additional 3 SHRM PDCs/HRCI CEUs.

Space is limited to ensure small group interactions, so be sure to register for this pre-conference workshop early!

Conflict Management for Managers: Empowering Leaders to Reduce Conflict & Reach Goals

Monday, August 19, 2019 | 9:00am – 12:30pm 

  • Do you ever feel like you are stuck on the hamster wheel of organizational conflict?
  • Do you ever struggle to get C-Suite and top leaders on-board with culture change initiatives designed to reduce conflict and improve mission achievement?
  • Do employees, managers and leaders come to you repeatedly with similar problems and frustrations?

This hands-on training will teach you how to efficiently diagnose the root causes of conflict and provide the skills and tools needed to effectively address the sources of repetitive conflict.

You will leave with new coaching tools to share with managers and leaders that will enhance their ability to address conflict on the front lines, strengthen relationships with employees, provide motivational feedback on employee performance, and improve organizational culture.

*This workshop is best suited for HR Professionals with 5-15 years of experience or with 15+ years of experience (director and above) who currently manage a team and support strategic initiatives.

In this session you will:

  • Learn how to assess the root causes of workplace conflict
  • Discuss how to motivate and empower leaders to undertake meaningful culture change initiatives
  • Review coaching tools used to train managers to successfully address conflict themselves


  • Leadership & Navigation
  • Relationship Management
  • Communication


Dr. Susan S. Raines
Associate Director, School of Conflict Management
Kennesaw State University


This highly individualized session is not included in the conference registration.

REAL HR attendees will pay a rate of $79. The Pre-Conference Workshop will be available for you to purchase when you register for your general admission.


Can’t make it to REAL HR? You can still attend the Pre-Conference Workshop as a stand-alone event!

Prices range from $129-$339.

Register for the Pre-Conference Workshop Separately